Energy | SINSMART TECH three-proof tablet helps high-quality production of wind power blades

Table of Contents

• 1. Project background
• 2. SINSMART TECH solution
• 3. After-sales problem solving
• 4. SINSMART TECH Service
• 5. Conclusion

1. Project background

With the world's high attention to new energy, wind power generation has ushered in a broad space for development. In order to meet the growing demand for energy, wind power equipment needs to be continuously upgraded. Among them, the production quality and efficiency of high-power blades have become key factors. Under this background, customers actively seek reliable technical support to enhance their competitiveness in the market.

2. SINSMART TECH solution

Product model: SIN-I1012E

3. After-sales problem solving

(1). Automatic black screen problem

During use, the customer encountered the problem of black screen after a period of time. After investigation, it was found that the customer turned the battery lock to the unlocked state, causing the tablet to consume small battery power all the time. The solution is to replace it with a large battery to ensure the normal operation of the device.

4. SINSMART TECH Service

In order to better serve customers, SINSMART TECH engineers have taken a series of positive measures, such as on-site demonstration of the functions of the battery lock and the operation method of waking up the screen; on-site communication with on-site operating staff to understand real user feedback and answer questions.

At the same time, user demands are collected. For example, it is learned that the customer needs a protective film to protect the screen due to on-site glue spraying to prevent glue from being spilled on the screen and unable to be removed, and solutions are given for specific scenario problems.

5. Conclusion

SINSMART TECH provides strong support for wind power blade production customers with professional products and high-quality services, and jointly promotes the development of the wind power industry.