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Solve the black screen problem of industrial computer in one step: set HDMI as the first display interface
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Solve the black screen problem of industrial computer in one step: set HDMI as the first display interface

2024-09-21

This article introduces the black screen processing method of SINSMART TECH 4U industrial computer SIN-610L-JQ370MA, which is mainly solved by setting HDMI as the first display interface. You can refer to it if you have similar equipment problems.

1.Product introduction

This is a Core 8 generation 4U rack-mounted industrial computer. The motherboard comes with 4 display interfaces, VGA+DVI+HDMI+DP, and supports three displays. It is widely used because of its powerful performance and stable operation.

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2.Processing method

(1). Power problem

First, check whether the power supply of the HDMI matrix is normal. If the power supply fails or the power cord is loose, the HDMI matrix will not work properly.

(2). HDMI line problem

If there is a problem with the HDMI line, it will also cause the HDMI matrix to not light up. Check whether the HDMI line is connected correctly and whether it is damaged or loose.

(3). Input signal problem

If there is a problem with the input signal source, it will also cause the HDMI matrix to not light up. Check whether the input signal source is working properly and whether there is signal output.

(4). Matrix setting problem

If the HDMI matrix is not set correctly, it will also cause the light not to light up. Check whether the matrix is set correctly and whether there is any wrong operation.

3.Operation steps

(1). Immediately after booting up, continuously press the "Delete" key on the keyboard to enter the BIOS interface, find the syssystetem agegent (SA) CoConfifiguraration option, press the "Enter" key to enter the lower-level options, as shown in the figure:

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(2). Use the keyboard arrow keys to select the Graphics Configuration option and press the "Enter" key again, as shown in the figure:

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(3). Select "Primamary IGFX Boot Display" and click the "Enter" key, as shown in the figure:

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(4). The blue box content appears, select the HDMI option in the red box below, and press the "Enter" key again, as shown in the figure:

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(5). Use the arrow keys again to select "Secondary IGFX Bootooot ot Display", select the VGA option in the red box below, and click the "Enter" key, as shown in the figure;

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(6). Then press the keyboard "F4", press the "Enter" key on the "Yes" option, the computer restarts, and the relevant settings are completed.

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4. Conclusion

This method sets HDMI as the first display interface. For the black screen problem, it is not only fast and effective, but also easy to operate. I hope this article can help you. If the problem still exists, it is recommended to contact SINSMART TECH customer service. We will arrange professional technicians to provide you with further assistance.

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